Question 1

What is Crosby Construction Group and Roofing (CCGR)?

Accepted Answer

CCGR is a construction company with more than 26 years of hands-on experience, providing roofing, remodeling, countertops, and related construction services to homeowners and businesses across Texas and Missouri.

Question 2

What areas does CCGR serve?

Accepted Answer

We serve Texas and Missouri, including the Dallas–Fort Worth area, Frisco, McKinney, Prosper, Springfield, and Central Missouri. See our full Service Area page for details.

Question 3

How do I contact CCGR?

Accepted Answer

Call or text us, or fill out the quote form on our homepage — we get back to you fast.

Question 4

Do you work on both residential and commercial properties?

Accepted Answer

Yes — our crews handle residential and commercial roofing, remodeling, countertops, and smart home projects.

Question 5

Is CCGR insured?

Accepted Answer

Yes. Current coverage details are available on request, and our general liability coverage badge is shown on our site once it's on file and current.

Question 6

What services does CCGR offer?

Accepted Answer

Roofing, remodeling (kitchen, bath, flooring, painting, drywall, cabinets), countertop installation and sealing, smart home installation (TV mounting, sound systems), plus handyman, maintenance, and landscaping.

Question 7

Do you handle roofing repairs and replacements?

Accepted Answer

Yes — roof repairs, storm restoration, insurance claim support, new roof builds, full roof replacement, and residential and commercial roofing and repairs.

Question 8

What remodeling services do you provide?

Accepted Answer

Kitchen and bathroom remodels, flooring of all types, painting, drywall, and custom cabinets.

Question 9

Do you install and seal countertops?

Accepted Answer

Yes — countertop installation, sealing and resealing, and repair, in granite, quartz, and laminate, measured and fabricated to fit your kitchen or bath.

Question 10

Do you install TVs and sound systems?

Accepted Answer

Yes — TV installation and home sound system setup, with cables hidden and mounts secure.

Question 11

Do you offer handyman, maintenance, or landscaping services?

Accepted Answer

Yes — these are available alongside our core services. Contact us with what you need and we can advise.

Question 12

Do you offer free estimates?

Accepted Answer

Yes — every quote request gets a free, no-pressure estimate.

Question 13

What service packages does CCGR offer?

Accepted Answer

Five tiers: Inspection ($149), Maintenance ($299), Protection ($599), Premier ($899, our most popular), and Signature ($1,299). See the Maintenance Plans page for what each one includes.

Question 14

What's included in the Inspection package?

Accepted Answer

A full exterior inspection, roof assessment, gutter and drainage check, photos and documentation, a written inspection report, and recommendations.

Question 15

What's included in the Signature package?

Accepted Answer

Everything in Premier, plus two inspections a year (spring and fall), gutter cleaning up to two stories, minor repairs included up to $250 in value, exterior paint touch-up, twice-yearly HVAC filter replacement, and concierge scheduling.

Question 16

Do you offer add-on services outside the packages?

Accepted Answer

Yes — gutter cleaning, gutter guard installation, minor roof repair, exterior caulking, deck sealing, fence staining, pressure washing, dryer vent cleaning, and attic ventilation checks are all available a la carte. See the Maintenance Plans page for current pricing.

Question 17

Do you offer financing?

Accepted Answer

Financing options are available — contact us for current details.

Question 18

Do you help with insurance claims?

Accepted Answer

Yes — we document storm and property damage and provide a detailed estimate to support your insurance claim.

Question 19

Will CCGR negotiate with my insurance company on my behalf?

Accepted Answer

No — negotiating or settling a claim on a policyholder's behalf is public-adjuster work, which is separately licensed and not something we do. We handle the repair or replacement work and give you thorough documentation and an estimate you can submit with your claim.

Question 20

What documentation do you provide for an insurance claim?

Accepted Answer

Photos and a detailed written estimate documenting the damage and the recommended repair or replacement.

Question 21

What is your project process?

Accepted Answer

Four steps: Contact & Assessment, Proposal & Scheduling, Execution & Quality Inspection, and a final Walkthrough & Warranty.

Question 22

How do I get started with a project?

Accepted Answer

Reach out by phone, text, email, or our online quote form — we schedule a convenient time to inspect your property and answer your questions.

Question 23

What happens during the proposal step?

Accepted Answer

You'll receive a clear, detailed proposal with options tailored to your needs and budget before we order materials or schedule anything.

Question 24

What happens at the final walkthrough?

Accepted Answer

We walk through the completed project with you to confirm you're satisfied, then back the work with our warranty and ongoing maintenance support.

Question 25

Does CCGR guarantee its work?

Accepted Answer

Yes — we're not happy until you're happy. If something isn't right, we'll make it right.

Question 26

Do you offer warranties on completed projects?

Accepted Answer

Yes — we stand behind our work with warranties and ongoing maintenance support after the final walkthrough.

Question 27

Do you have a referral program?

Accepted Answer

Yes — refer a friend, family member, or neighbor, and when they complete a qualifying project you get your choice of a thank-you: a Visa gift card or an annual roof-maintenance visit.

Question 28

Do you offer a first-time customer discount?

Accepted Answer

Yes — new customers booking their first project with CCGR save on that project. Ask us for current terms.

Question 29

Do you offer group or neighborhood discounts?

Accepted Answer

Yes — coordinating with neighbors or booking multiple properties at once can save you more. Ask us for current terms.

Question 30

Do returning customers get a discount?

Accepted Answer

Yes — already-CCGR customers get priority scheduling plus a rehire discount on their next project.

Question 31

What cities do you serve in Texas?

Accepted Answer

The Dallas–Fort Worth area, including Frisco, McKinney, and Prosper.

Question 32

What areas do you serve in Missouri?

Accepted Answer

Springfield and Central Missouri — we're growing our presence there.

Question 33

I'm not sure if my property is in your service area — what do I do?

Accepted Answer

Contact us with your address and we can confirm coverage.

Question 34

Is CCGR registered for federal contracting?

Accepted Answer

Yes — CCGR is SAM.gov registered and available to pursue federal, state, and local government construction, roofing, and facility improvement contracts.

Question 35

What is CCGR's CAGE code and UEI?

Accepted Answer

CAGE code 237U6 and UEI UUYHYSTUJDX5. See our Federal Contracting page for details.

Question 36

What government project types can CCGR support?

Accepted Answer

Roofing and storm restoration, general construction and renovation, and repairs, maintenance, and site work for government agencies.

Question 37

Can I see examples of your past work?

Accepted Answer

Yes — visit our Gallery page for before-and-after photos of completed roofing and remodeling projects.

Question 38

Does CCGR have customer reviews?

Accepted Answer

Yes — real customer testimonials are featured on our homepage, sourced directly from our own customers.

Frequently Asked Questions

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